RATES

• Available to South African residents only
• Subject to:
  • Minimum 2 night stay
  • Availability at the time of booking

• Booking Period:
  • Until further notice
  • Subject to availability at time of bookings, excluding peak season

• Payment – Direct Bookings:
  • 50% deposit is required at the time of reservation
  • Balance is payable 30 days prior to arrival
  • 100% payment is required if the booking is within 30 days of travel

• Cancellation:
  • No cancellation fees charged if cancelled due to COVID-19 government travel restrictions. See COVID-19 terms**
  • 50% cancellation if cancelled outside of 30 days of arrival
  • 100% cancellation if cancelled within 30 days of arrival

• Amendments:
  • Permissible at no cancellation fees if amended due to COVID19 travel restrictions. See COVID-19 terms**

• Rate:
  • This rate is based on per person sharing
  • Excludes Conservation fee of R140 per person, per booking per night.
  • This rate is not combinable with any other offers
  • This rate includes all items specified, but excludes all other additional items of a personal nature.

• HillsNek welcomes children aged 6 and older (younger children on arrangement only)
• Children aged 6 – 11 pay 50% of the adult rate

The following terms will remain in place until such time as the World Health Organisation declares the pandemic over, or travel restrictions impacting a guest’s ability to travel / take up their booking has been lifted. Thereafter HillsNek’s standard terms will apply.

TRAVEL

EXISTING BOOKINGS

Deferred Travel

• Rate Freeze for deferred travel before the 15th of December 2021; prepaid deposits will apply as a credit. Note: Rate freeze only applies to HillsNek accommodation costs and inclusions. Rates for third party services, conservation fees may increase, and the traveller will be liable for the difference in costs.
• Deferred travel dates that fall beyond 15 December 2021 – Rates recalculated, and prepaid deposits will apply as a credit
• Should guests be unable to provide confirmed travel dates at the time of deferment they can rebook travel dates at a later stage; prepaid deposits will be held as a credit
• Deposits received will be allocated to the deferred travel booking
• Outstanding deposits will be invoiced for payment at the time of deferment

NEW BOOKINGS

Provisional bookings
Reservations 61+ days prior to arrival may be provisionally held for 30 days, with the option to extend for an additional 30 days. In the event that we receive a confirmed reservation against the space held, guests will have the opportunity to either release or confirm the reservation within 48 hours.

Confirmed bookings
Deposits will be required for confirmed reservations

CANCELLATION

• In the event of cancellation due the below listed Covid19 reasons no cancellation fees will be levied:
• The World Health Organisation declaration of Covid19 as a global pandemic
• The South African government prohibits guest travel into South Africa by way of lock down or international border closure
• The government in the guest’s country of residence prohibits travel into / from the guests country of residence &/or South Africa
• The guest has contracted COVID-19 and is in quarantine or undergoing treatment reasonable evidence, written statements and or documents to support the reasons for cancellation that are given.
• In the event of cancellation for any reason other than the Covid19 reasons listed above, HillsNek standard cancellation terms and conditions will apply
• The guest has contracted COVID-19 and is under treatment or in quarantine.  HillsNekreserves the right to ask for any reasonable evidence, written statements and or documents to verify the reason for cancellation that is given.

PREPAID FUNDS

All funds received will be held in a secure financial facility until travel date.

TRAVEL INSURANCE

HillsNek strongly urges all guests to take out comprehensive travel insurance – including “cancel for any reason” coverage – in order to cover the financial implications of HillsNekCancellation Terms and Conditions

HillsNek reserves the right to amend or withdraw the above conditions without prior notice.

WHY WE WOULD PEFER A DEFERED BOOKING TO A CANCELLATION

HillsNek & Amakhala Game Reserve is responsible for the conservation of both wildlife area and local communities. Conserving Africa’s wildlife areas and our team members livelihoods, is pivotal to what we stand for as a business.